Why won't my Samsung TV turn on?

Discover how to troubleshoot a Samsung TV that won't turn on due to power issues, remote control problems, or display malfunctions. Learn to check the standby light, power source, and connections.

If your Samsung TV isn't turning on, it could be due to power supply issues, remote control problems, or display malfunctions. Start by checking the red standby light at the bottom of the TV. If the light is off, the TV may not be receiving power. If the light is on but the screen remains blank, the issue might be with the display or internal settings.

1. Why won't my Samsung TV turn on?

Several factors can cause a Samsung TV to fail to turn on. Here are the most common reasons:

- The TV is not receiving power due to a loose or disconnected power cord.

- The remote control batteries are dead or the remote is malfunctioning.

- The TV is in standby mode, but the display is not functioning properly.

- The One Connect Box (if applicable) is not properly connected to the TV.

2. How to check if your Samsung TV is receiving power

1. Check the red standby light at the bottom of the TV. If it's off, the TV may not be receiving power.
2. Ensure the power cord is securely plugged into both the TV and the wall outlet.
3. Try plugging the TV into a different outlet to rule out power supply issues.
4. If your TV uses a One Connect Box, disconnect and reconnect the Invisible Connection cable between the TV and the box.

3. What to do if the Samsung TV turns on but shows a blank screen

If the red standby light is on but the screen remains blank, follow these steps:

1. Press the physical power button on the TV instead of using the remote control.
2. Check if the TV is set to the correct input source. Press the input button on the remote to switch sources.
3. Restart the TV by unplugging it from the power source for 30 seconds, then plug it back in.
4. If the issue persists, perform a factory reset through the settings menu.

4. Additional things to check

- Ensure the remote control batteries are charged and the remote is functioning properly.

- Verify that the TV is not in energy-saving mode, which may cause the screen to appear dim or blank.

- Check for any visible damage to the power cord or connections.

5. Supported Samsung TV models

This troubleshooting guide applies to most Samsung TV models, including the Galaxy S24, Galaxy S25, Galaxy S26, Galaxy Z Fold, Galaxy Z Flip, and Galaxy A series. However, some features, such as the One Connect Box, may only be available on specific models. Refer to your user manual for model-specific details.

6. When to contact Samsung Support

If none of the above steps resolve the issue, contact Samsung Support for further assistance. Our helpful agents can provide additional troubleshooting guidance or arrange for service if necessary.

Related Samsung support topics

- How to troubleshoot a Samsung TV with a blank screen

- How to reset a Samsung TV to factory settings

- How to use the One Connect Box with a Samsung TV