HAFEX Refrigerator Water Filter

HAFEX/EXP

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Features

Fresh Filtered Water at Your Fingertips

When you purchase a SAMSUNG Side by Side or French Door refrigerator with ice and water dispenser, it comes equipped with a water filtration system. Whether located inside or outside the refrigerator, this filter guarantees a reduction in contaminants, so you can enjoy fresh, filtered water right from your Samsung Refrigerator.

Certified Performance

Samsung water filters are tested and certified by NSF International, a not-for-profit, non-governmental organisation dedicated to public health, safety, and environmental protection. Its certification is widely recognised around the world as a guarantee of safety.

Filter Light Indicator

Refer to your refrigerator digital panel for the filter light indicator. When it is time to replace the filter, the light will turn red. You may also place a month sticker (included inside every cartridge package) on the filter cartridge as a reminder.

Compatible Models

RSA1DHVG, RSA1DHWP, SRS565DHLS, SRS580DHLS, SRS583HDP, SRS583HDP, SRS584HDB, SRS585HDIS, SRS585HDSS, SRS594HNSS, SRS607HDSS, SRS609HDW, SRS610HDSS, SRS611DLS, SRS625HNW, SRS626HNSS, SRF625BLS, SRF533DLS, SRF583DLS, SRF583DLS, SRF635BLS, SRF527DSIST, SRF527DSLS, SRF527DSB, SRF528DSIS, SRF579DIS, SRF579DLS, SRS672DMB, SRS674DLS, SRS675DLS

Specifications

  • Capacity

    500 gal

  • Net Dimension (WxHxD)(mm)

    5.4 X 25.6 X 5.4 mm

  • Net Weight (kg)

    0.26 kg

  • External

  • NSF 42 for Chlorine Odor and Taste Reductions

  • Installation

    External Connection

  • DA29-10105J

Reviews

HAFEX Refrigerator Water Filter

3.5

Recommended by 58% of customers.

Write a review
5.0 44%
4.0 12%
3.0 16%
2.0 8%
1.0 20%
Features 3.0
Performance 3.0
Design 3.0
Value 3.0

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25 Reviews

Goupil
2

2026-10-20

2
Originally posted on Samsung CH
Response from Samsung:
2026-10-20

Fadiaw

Bonjour Goupil, Merci d'avoir pris le temps de partager votre expérience avec nous, même si celui-ci ne s'avère positif. Je suis sincèrement désolé(e) d'apprendre que votre expérience avec notre service n'a pas été à la hauteur de vos attentes. Votre satisfaction est très importante pour nous et nous aimerions mieux comprendre la situation afin de vous apporter une solution adaptée. Je t'invite à nous contacter afin que vous puissiez nous préciser les difficultés que vous avez rencontrées sous contact.samsung.ch Cela nous permettra de rechercher une solution adaptée à ta situation. Merci, Ton équipe Samsung Suisse. Fadiaw, Cs

Stoopo
5

2020-06-05

York, UK

5
It works well but the instructions on how to remove the old filter are very poor! As others say, you have to remove the little coloured retaining clip and then push in the grey bit whilst pulling the tube. Then the tube comes away easy. Fitting is easy. Just remove the retaining clip, push the pipe in and then replace the clip. Check for leaks and the job’s a good’un. In 2020 we shouldn’t have to google problems to get answers which are simple if the instructions were better.
I recommended this product.
Helpful?

Features

5

Performance

5

Design

5

Value

5
Mirna
1

2021-05-28

Croatia

1
Here in Croatia it is almost impossible to buy the original filter. After 5 months of research we had to buy a non-original filter. If we had known that you do not have a good organization we would never have bought a samsung fridge
Helpful?

Features

1

Performance

1

Design

1

Value

1
CMcM
1

2014-02-23

Paris

1
I have just installed a new filter. On the instruction leaflet, they say I must follow the direction of an arrow, printed on the label, telling me which end to put on the incoming water source and which end towards the fridge. THERE IS NO ARROW PRINTED ON THE LABEL! I had to follow the direction of the previous one, hoping, logically, that it would be the same. I have taken photos to prove what I say, which I will send to Samsung. Perhaps a printing mistake, but no one checked?
Originally posted on Samsung Canada
Beezer007
5

2019-10-21

5
After seeing a few bad reviews about fitting the filter seems like a few having trouble, so here goes.. on installation of new filter you remove the clips red blue In many cases when you remove the clip then before you start tugging on the pipe push the grey collar down this releases the pipe so it pulls out with ease. To put the pipe back on the new filter simply push firmly back into the filter until it stops and replace the clip.
I recommended this product.
Originally posted on Samsung UK
whydidntIthinkofthat
4

2018-08-25

4
Water filter does what it says on the tin. Like others I really struggled to remove the old unit, until I discovered what when you've removed the (red in my case) retaining clip, you need to push the grey collet INTO the filter as you remove the pipe, to release it. Just pulling on the pipe will only make the collet grip harder and will potentially stretch the pipe.
I recommended this product.
Originally posted on Samsung UK
Steve41
3

2018-07-09

3
On youtube I was able to determine that the flow goes from the bottom of the unit to the top (with the samsung logo towards the top). However it is ridiculous that after several years on the market, this is STILL being sold without any flow direction marking, either on the label or the unit itself.
Originally posted on Samsung UK
Water lover
1

2024-11-13

Durban

1
I have tried to always buy OEM parts, but this filter is terrible. The flow rate is so low after just a few days use, it's unusable. And at this price, it should work flawlessly. I'm actually considering generic.
Originally posted on Samsung South Africa
Arty
4

2016-04-14

4
There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
I recommended this product.
Originally posted on Samsung UK
billymcmurray
3

2016-08-26

3
For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
I recommended this product.
Originally posted on Samsung UK
Sparky
3

2017-04-22

3
Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Originally posted on Samsung UK
Roglang
4

2017-03-20

4
I have seen many comments regarding direction of flow not indicated. Well I have to dispute this. It is clearly marked on the label ..
I recommended this product.
Originally posted on Samsung UK
MrWhale52
2

2024-05-22

2
This was not easy to install it was difficult to remove the clips and the water tubing from both the old and new filters.
Originally posted on Samsung UK
Neil
Verified purchaser
1

2024-04-02

1
It took 3 weeks to get the filter which surprised me as I get product from Aussie and China in less than 2 weeks
Originally posted on Harvey Norman New Zealand
Bobypilote
1

2024-05-02

1
Just bought a replacement filter to discover that it does not fit anymore. I’m done with Samsung products.
Originally posted on Samsung CH
Kay A
Verified purchaser
5

2024-01-17

5
Awesome product, keeps our water tasting great! Always easy to purchase, and delivered in days.
Originally posted on Harvey Norman New Zealand
Nick
Verified purchaser
5

2021-09-17

5
Great service, quick and easy to order online. Filter swap is also quick and easy to do.
I recommended this product.
Originally posted on Harvey Norman New Zealand
J Garcia
Verified purchaser
5

2024-08-03

5
Works very well. Lasts 6 months as it should and makes a difference in out water.
I recommended this product.
Originally posted on Harvey Norman New Zealand
A Young
Verified purchaser
5

2023-10-01

5
Does what it says on the tin. Easy to install and straightforward instructions.
I recommended this product.
Originally posted on Harvey Norman New Zealand
hkkiwi
Verified purchaser
5

2024-10-11

5
Easy to replace and great to have it to ensure drinkable water to our family
Originally posted on Harvey Norman New Zealand
TanyaC
Verified purchaser
5

2021-09-15

5
Second purchase of this item, nice being genuine parts, easy to install
Originally posted on Harvey Norman New Zealand
Melissa
Verified purchaser
5

2022-11-11

5
Great product. Easy to replace yourself, comes with all instructions.
I recommended this product.
Originally posted on Harvey Norman New Zealand
Anonymous
Verified purchaser
5

2020-10-15

5
It’s great! And delivery was very prompt. Satisfied customer here!
Originally posted on Harvey Norman New Zealand
Timothy
Verified purchaser
5

2020-11-28

5
Good product, does what it's supposed to. Would recommend.
I recommended this product.
Originally posted on Harvey Norman New Zealand
The Old Chap
3

2016-05-23

3
We had our Samsung fridge freezer installed in July 2015. Alarm bells started to sound when the technicians struggled to fit the filter without it leaking. Eventually they did fit the filter, but only after going back to the store to obtain a replacement. April 2016 and the indicator light illuminated on our fridge. I ordered replacement filters; Samsung certified and after receipt commenced installation. May I say that I managed to install the filter on the second attempt, but only after I took the retaining clamps (not the red clips) from the original filter. If you visit the Samsung site they state that you remove the red clips and withdraw the pipes. The charming man on the video repeats the same instructions, but there is no of him doing it and I now know why! I removed the red clips and tried to pull the pipes off; they wouldn't budge. Tried again and again, not a mm. As I had some excess pipe and due to the fact that the filter is not easy to access, I cut the pipe at both ends. Even using pliers, gripping the plastic pipe firmly, the pipe does not detach. Eventually I took out blue/grey retaining clamps. I was then able to remove the pipes. Fitting is the opposite, but actually it wasn't. There was a slight leak, so I had to repeat the procedure, honestly and it was at this stage I damaged a clamp and had to use one from the original. After slight adjustment trimming the pipe edge, I installed the filter at the second attempt and so far it isn't leaking. May I say that I was amazed that the installers had such trouble, but now I know why. Let's get the video on the Samsung website to demonstrate how difficult it is to get the pipe off, yes it is easy to fit, but impossible to remove. Incredibly poor design and it is only due to the fact that I purchased two filters that I will be replacing it in circa 6 months time, but this time I will be prepared to sever the pipes at the start, rather than waste pipe as it stretches when you try to pull it.
Originally posted on Samsung UK

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