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All about buying The Frame TVs

  • What is The Frame TV?

    The Frame TV is a one-of-a-kind television model that integrates superior display technology with an artistic design concept. Users can display an artpiece when it is not used as a TV.

  • Most of The Frame TVs come in 4K except for 32" The Frame TVs which come in 1,920 x 1,080 resolution.

  • You can turn your The Frame TV into an art piece by displaying any desired art to customise your space

  • Yes, it is a Smart TV which allows users to stream online content with available steaming apps like Amazon, Netflix and Youtube via Smart Hub.

  • The Smart Hub is a user-friendly interface for accessing various features like App Store or online streaming apps, and functionalities like SmartThings on Samsung smart TVs.

  • If you want a sleek and modern-looking space, the wall mount will work best for you. However, it is important to take into consideration of the weight and proportion of your TV. Alternatively, you can always opt for the stand.

  • Yes it is. You will enjoy a more fluid gaming experience with enhanced imagery.

  • Diagonally measure the length of the TV from the upper left-hand corner of the screen to the lower right-hand corner. Note that the sizes are measured in inches.

  • You may download the User Manual to guide you with the setup.

  • The Frame comes with customizable bezels (sold separately) that let you change the TV’s design to fit your home décor.
    Attaching them is simple, each bezel piece is magnetic and clicks into place along the edges of the TV.
    Samsung provides a step-by-step assembly guide to ensure that the bezels align correctly and stay secure.

  • You can register your Frame TV in three ways: Directly on the TV, At Your Service or Samsung Members app.

    Detailed instructions can be found in https://www.samsung.com/my/support/tv-audio-video/how-to-register-your-samsung-tv/

  • The Frame TV includes two key sensors to optimize your experience.

    The Brightness Sensor automatically adjusts the screen’s brightness depending on the ambient light in the room, ensuring that displayed art always looks natural.
    The Motion Sensor (off by default) detects activity in front of the TV when it is in Art Mode. If no movement is detected, the TV can switch to standby mode to save energy, and it wakes up again when motion is detected.

    These settings can be customized in the Smart View app.

  • Samsung The Frame TVs are available in Malaysia in sizes from 32 to 98 inches, including The Frame and the higher-tier The Frame Pro. You can buy from Samsung.com with free doorstep delivery, 0% instalment plans and Samsung Rewards points. Newly launched models may be available for pre-order.

  • Choose your preferred The Frame model and screen size on Samsung.com, then follow the purchase option on the product page. Available models can be added to your basket, while newly launched models may be listed for pre-order. Online orders include free doorstep delivery and 0% instalment plans.

  • A 55-inch The Frame can be a lovely fit for a smaller room, while a 65-inch screen creates a larger, more immersive view. The best choice depends on your space, viewing distance and personal preference.

  • Specifications vary between The Frame models, so check the product page for the 65-inch TV you are considering. You will find details on its picture and sound features, smart functions, connectivity and dimensions.

  • A 55-inch The Frame can work well in a smaller living room, provided the viewing distance feels comfortable and the set fits the available space. Checking the model's dimensions before you buy will help you decide.

  • Yes. A 65-inch The Frame is well suited to everyday streaming, films and sport when you sit around two metres away. Its Matte Display reduces reflections in bright rooms, while Art Mode lets it show artwork instead of a black screen when it is switched off.

  • Yes. Use the SmartThings app on Android or iOS while your phone and TV are connected to the same Wi-Fi network. Once registered, you can control the TV from your phone and even send your own photos to The Frame for display in Art Mode.

* Instalment payment plans varies from merchants and bank partners based on availability.

* Features and specifications are subject to change without prior notification.

* All specifications and descriptions provided herein may be different from the actual specifications and descriptions for the product. Samsung reserves the right to make changes to this web page and the product described herein, at anytime, without obligation on Samsung to provide notification of such change. All functionality, features, specifications, GUI and other product information provided in this web page including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice or obligation. The contents within the screen are simulated images and are for demonstration purposes only.

* All images simulated for illustrative purposes.